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Repair Specialist
Job Description
San Diego, CA, US, 92101
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
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This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process.
Click this link to watch a short video that explains more!
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This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following states: California
With surgical instruments that are sharpened and working properly, surgeons can focus on the patient.
Some of our Customers choose to utilize our mobile repair service, where we perform sharpening and repairing of their surgical instruments on site at the hospital, which means convenience for our Customers.
Some of our Customers choose to utilize our in house repair lab service, where we are set up full time inside their hospital, where they have access to our repair team whenever they need, which means efficiency for our Customers.
Some of our Customers choose to send their surgical instruments into one of our national repair centers, where we have teams ranging from 25-40 that are ready to repair their instruments and return them back to the Customer within days.
Assumes role as onsite lead for 1-2 other Repair Technicians by managing workflow and day to day Customer needs.
Responsible for mentoring less experienced Repair Technicians.
Repairs stainless surgical instrumentation.
Responsible for Customer and account support tasks, including but not limited to, billing, quality assurance and inventory.
Partners with Field Service Operations Manager to understand and achieve contract compliance and Customer satisfaction for
assigned accounts.
Identifies and escalates risks and issues within Customer accounts timely and effectively.
Collaborates with assigned team and National Asset Management team to ensure current and new account implementation is effective.
Minimum of 5 years relevant work experience, including a combination of 2 years surgical instrument repair and maintenance experience
Demonstrated proficiency with operational tasks, such as coordinating, inspecting and team collaboration.
Must have effective verbal and written communication skills.
Must have demonstrated proficiency with Microsoft Office and other related systems and tools.
Must be able to meet flexible schedules with occasional early/ late hours and occasional overnights
Must be able to pass a DOT medical exam.
Must have a valid driver's license with an acceptable driving record.
Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving.
Must be able to be compliant with hospital/Customer credentialing requirements.
We Offer a Comprehensive Benefits Package, including:
Growth opportunity
Competitive pay
Annual merit bonus and incentive plans
Extensive hands-on training and development
All necessary tools provided
Medical, vision, dental and life insurance
401(k) with a company match
Paid vacation time and paid holidays
Tuition assistance
Pay range for this opportunity is$28.00-$39.25. This position is eligible for [BONUS PARTICIPATION]OR a [INSERT COMMISSION RATE RANGE, IF APPLICABLE] commission.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
Employees (and their families) may enroll in our company-sponsored medical, dental, vision, flexible spending, health savings account, voluntary benefits, supplemental life/AD&D plans and the company's 401k plan. Employees are covered by an employee assistance program (also available to household members) and long-term disability. Full-Time Employees are also eligible for short-term disability. Full-time Employees will also receive Paid Time Off (PTO) based on years of service and paid Holidays. Part-time employees working 20 or more hours receive a pro-ration of the full-time PTO allocation and paid Holidays based on their standard hourly work week. Full-Time employees are eligible for four weeks of paid parental leave. Part-time employees also receive paid parental leave, pro-rated based on their standard hourly work week.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer.We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by * 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
San Diego, CA, US, 92101
Life at STERIS
STERIS Sustainability
Nearest Major Market: San Diego
Job Segment: Infection Control, Instrumentation, QA, Quality Assurance, Patient Care, Healthcare, Engineering, Technology, Quality
STERIS Corporation is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
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