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Operations Coordinator
Job Description
Position Number:
127026Title:
CoordinatorFunctional Title:
Operations CoordinatorCategory Status:
33-Exempt RegularApplicant Search Category:
StaffUniversity Authorized FTE:
100Unit:
SVPAAP-OIA-Education AbroadCampus/College Information:
Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.
Position Summary/Purpose of Position:
The Operations Coordinator is responsible for all aspects of study abroad student enrollment services, including registration, billing, course scheduling, and grade reporting. This position works closely with the Office of Student Financial Services and Cashiering and the Registrar’s Office, maintaining collegial and fluid lines of communication. The position primarily supports Education Abroad (EA) advisors and program managers through accurate and timely enrollment and billing, central to EA’s operations. The Coordinator must understand, communicate and ensure adherence to all academic policies and regulations, specifically those governed by the Registrar’s office and the Office of Student Financial Services and Cashiering. The incumbent provides excellent customer service to stakeholders including students and staff/faculty across campus through clear communication, comprehensive timelines, and swift attention to any potential issues.
Benefits Summary
Top Benefits and Perks:Minimum Qualifications:
Education:
- Bachelor’s degree or equivalent combination of education & experience.
Experience:
- 2 years of administrative experience
- Experience building and maintaining key relationships with internal partners
Knowledge, Skills, and Abilities:
- Excellent verbal and written communication skills.
- Ability to manage multiple tasks simultaneously with accuracy and attention to detail.
- Proficiency in Microsoft Excel and/or Google Sheets.
- Problem-solving skills to troubleshoot issues efficiently.
Preferences:
Preferences:
- Previous experience working in university administration.
- Previous experience working with a student information system.
- Familiarity with applicable federal and state laws and policies relating to student data and records management.
- Demonstrated system-level thinking and problem-solving skills.
- Demonstrated ability to use technology to gather, interpret, analyze, and present data.
- Ability to acknowledge errors in a timely and professional manner.
Additional Information:
Salary range is high $50k’s to low $60k’s.
Job Risks
Not Applicable to This PositionPhysical Demands
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
Posting Date:
06/14/2024Open Until Filled
YesBest Consideration Date
07/05/2024Diversity Statement:
The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.
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