Job Description

SUMMARY:
Inland Housing Solutions (IHS), is a community-based 501(c)(3) nonprofit organization with over 35 years of experience serving homeless, at-risk, and affordable housing individuals and families. The mission of IHS is “to break the cycle of homelessness in the Inland Empire, by providing permanent housing options and other essential services to families who have no place to live.” IHS is committed to being an innovative leader in the region with high-quality service that is responsive to the needs of clients, partners, and vendors. IHS as an organization that strives for an integrated and comprehensive approach to helping individuals and families overcome their challenges or circumstances while being responsive to ever evolving industry best practices. This focus holistically creates a supportive environment for addressing community gaps for our most vulnerable individuals and families. Human Resources holds an integral role and responsibility to maintain and sustain efficient operations for everyday success.

HR Administrators manage the human resources department, ensuring it runs smoothly and efficiently. HR Administrators are excellent at multitasking, must be organized, and have exceptional interpersonal and time management skills, and are proficient in answering employee questions, preparing HR documents, and updating personnel records. Must have knowledge of current labor laws.

IHS is seeking an experienced HR Administrator to take our agency to new heights! As an ideal candidate, you will be able to motivate, empower, and acquire talent. You will be personable, display excellent leadership skills, and exhibit proven experience maintaining personnel records, managing HR documents, and updating internal databases.

This position will include all human resource functions, processes, and will report to the Operations Director. Candidate must have experience in preparing HR documents, maintaining, and managing personnel records, conduct new hire onboarding, prepare ongoing employee training, update agency policies, and assist employees with employee health plans, payroll, and benefits. Ideal experienced candidates will assist with employee hiring and talent acquisition, along with other essential duties, including agency team building and event planning.

This role will be operating in a work environment that requires an elevated level of confidentiality and discretion, where duties include collecting and analyzing confidential information, project coordination/support, composing and routing correspondence, and maintaining files and records.

We are looking for someone experienced in Human Resources, proficient in Microsoft Office, analytical, displays attention to detail, is resourceful, passionate, and a customer-service-oriented individual who understand the importance of creating a welcoming and positive environment for all our team members.

The role is a hybrid position in office and remote 60% (3 days in office a week). We are seeking an HR professional, who is looking for a long-term position in which they can grow and develop professionally. You will be responsible for learning and managing all company policies and updating/improving current HR guidelines and policies. Maintain a high level of confidentiality and discretion.

As an ideal candidate, you must have the ability to analyze problems, identify alternate solutions, project consequences of proposed actions and provide recommendations in support of goals. Keep abreast of current developments within the Human Resources field. Interpret, apply, explain, and ensure compliance with any applicable Federal, State, and local policies, procedures, laws and regulations. Communicate effectively in person, over the telephone, and in writing; make clear and concise presentations. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines, and work with a workforce with diverse background and abilities. Experience handling confidential business matters and information with discretion.

Additional HR responsibilities may include Employee Annual reviews, disciplinary actions, creating job ads, onboarding new staff, and conducting yearly staff training. Manage agency HIPAA Compliance, while updating and certifying our policies yearly. Over time, learn and understand grant billing and time allocation. Manage Timesheets in QuickBooks Time for submittal to the Operations Director. Help manage our IT (Information Technology) vendor relationship.

We have a lot to offer:
This position has a competitive rate $79,040 - $108,160 annually depending on experience. This is a full-time, exempt position. Hybrid position 3 days in office and 2 days remote.

Inland Housing Solutions offers the following to full-time employees:

• Medical/Dental/Vision (80% Employee only paid by Employer, and 50% of employee Dependents paid by Employer) and Life Insurance Plans
• CalSavers (employee contribution only) Retirement Savings Plan or Simple IRA with a 3% employer contribution.
• 13-Paid Holidays per year
• Vacation and Sick Paid Time Off

Is this for You? Are you someone who:

• Strong interpersonal skills, particularly as it relates to working effectively with others and building successful relationships throughout the organization
• Possess excellent customer service, basic analytical and troubleshooting skills, planning, and organizational skills
• Is comfortable conducting business over the phone, Zoom, MS Teams, and email
• Passionate about helping people
• Loves to learn
• Strengths in attention to detail
• Excellent verbal, written, and social communication skills
• Is comfortable working in a rapidly changing environment
• Is proficient with the computer, especially QuickBooks, HR software, Salesforce, MS Excel, and MS Word
• Is dependable and motivated

EXPERIENCE:

• Minimum 5yrs Experience in Human Resource field
• Bachelor’s Degree in Human Resources, Business Administrative/Science, Public Health or a related field
• Professional in Human Resources (PHR) Certification required
• Senior Professional in Human Resources (SPHR) preferred
• Quickbooks knowledge required
• Proficiency with Microsoft Office applications: Excel, Power Point, Teams expert level, Adobe PDF and excellent computer literacy
• Healthcare HR experience preferred
• Non-Profit experience preferred
• HIPAA Compliance knowledge
• Experience with QuickBooks Time preferred
• Knowledge of customer service principles, practices and methods, and 2 years of experience in Customer Service preferred
• Excellent data entry skills with a high degree of accuracy, attention to detail, and confidentiality
• Thorough knowledge of State and Federal labor laws
• Knowledge of methods and techniques of recruitment and selection, compensation, and job evaluation, benefit administration and labor and employee relations
• Excellent verbal, written, and social communication skills
• Effective organizational and time management skills while meeting deadlines
• Ability to work independently or as a team member
• Hands-on experience with spreadsheets and proprietary software
• High stress tolerance -- thrives in a high-pressure environment
• High degree of accuracy and attention to detail
• Must be comfortable Public Speaking and presenting
• Handle employee complaint in a compassionate manner
• Conduct related training classes and train employees on new policies, procedures, and changes
• Assist in providing support and proof for audits.
• Experience planning or coordinating company events to include but not limited to: staff meetings, holiday events, internal or external meetings.
• Other duties as assigned

SKILLS AND PHYSICAL DEMANDS:

● Administrative Skills:

• Hard skills: Proficient Computer Skills, 45 WPM, HR Management, Public Speaking, Microsoft Office, Salesforce, Customer Service Software, Typing
• Soft Skills: Excellent written/verbal communication, customer-focused, ability to learn quickly, team player, attention to detail, social communication, thorough follow-up, and ability to multi-task.
• Must have excellent organizational skills
• Willing to be trained in HIPPA compliance and Mandated Reporter.
• Monitor educational, training and employment goals.
• Bilingual is a plus

● Typical Physical Demands:

• Requires prolonged sitting, some bending and stooping.
• Occasional lifting up to 25 pounds.
• Manual dexterity is sufficient to operate a computer keyboard and calculator.
• Requires normal range of hearing and vision.
• Regularly required to operate a computer keyboard, mouse, calculator, and telephone and reach with hands and arms.

● Valid California Driver’s License with a dependable vehicle.

At IHS we are people advocates. We recognize that individuals come from all walks of life, have different circumstances, or may even have a disability. Diversity, Inclusion, and Belonging is rooted in our core values. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. We are committed to creating a workplace where all employees, regardless of background, or characteristics, are engaged, feel they belong, and can grow and develop long careers with our organization. We welcome you to apply!

Job Type: Full-time

Pay: $79,040.00 - $108,160.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Experience:

• Non-Profit: 1 year (Preferred)
• Human resources: 5 years (Required)
• Customer service: 2 years (Preferred)
• Healthcare HR: 1 year (Preferred)

License/Certification:

• Professional In Human Resources Certificate (Required)

Ability to Relocate:

• Loma Linda, CA 92354: Relocate before starting work (Required)

Work Location: Hybrid remote in Loma Linda, CA 92354

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