Job Description

Messino Cancer Center, a division of American Oncology Network (AON), is looking for a compassionate Patient Services Specialist to join the team in their thriving Asheville, NC location!

Why choose Messino Cancer Center?

• Shift: Monday-Friday, 8-5, NO nights, NO weekends!
• Competitive pay & generous PTO package, with 6 paid Holidays and 2 "Floater" Holidays.
• Comprehensive Benefits
• Tuition reimbursement
• 401K Matching

Cancer touches everyone. Being able to make a difference in the lives of those fighting this disease is something our employees at cherish and never take for granted. A career in oncology offers all sorts of rewards. But working at AON offers employees more than most.

Job Description Summary:

RESPONSIBILITIES

• Handles most clerical duties associated with a medical clinic.
• The job of Patient Services Specialist (PSS) is divided into “stations.” Each station has a distinct set of job duties, which includes job duties that usually are performed by one employee in a usual day. However, in addition to the “usual” duties of the station they are sitting in, every PSS employee is required and expected to assist their co-workers in performing every job duty of a PSS at all times.
• All employees hired for the Patient Services Specialist position will be expected to learn and perform all duties of all front office stations.
• Due to the different AON office layouts, the person doing the named station that day or week may not perform some of the listed job duties.

QUALIFICATIONS

• Experience in the healthcare field is highly preferred.
• Experience with appointment scheduling.
• Attention to detail with strong ability to multitask.
• Excellent interpersonal skills.
• Strong communication skills with a wide variety of personalities.

AON

AON is an alliance of physicians and veteran healthcare leaders dedicated to ensuring the long-term success and viability of oncology diagnosis and treatment in community-based settings. It is the fastest growing national network of community oncology practices delivering local access to exceptional cancer care.

AON serves its expanding network of partner practices by providing proven practice management expertise. Our employees across the country work together to empower physicians to make cancer care better. By driving integrated, collaborative care, we are proudly helping community oncologists deliver the highest quality care to every patient.

As a fast-growing national company, the opportunity to join a national workforce with flexible work options is available. We offer competitive compensation packages that include comprehensive health insurance with a robust provider network. Our 401k, which offers a 100% match and investment options, is available to full-time and part-time staff members, and we feature a generous Paid Time Off (PTO) program.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work setting:

• In-person
• Outpatient

Application Question(s):

• What is your hourly wage expectation?

Education:

• High school or equivalent (Preferred)

Experience:

• Front desk: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Medical Group Practice: 1 year (Preferred)
• Appointment scheduling: 1 year (Preferred)

Work Location: In person

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