Summary and Duties

If you are considering a new job, work environment or career opportunities you should look at Mercer County Community College. MCCC is a publicly supported college that is open to all and dedicated to student success. In order to support that mission Mercer seeks to attract, retain, and support a skilled diverse workforce which is our most valuable resource. We thrive on and are proud of our diversity and open access. Our students and employees find the College large enough for a multitude of offerings yet small enough to keep the “Community” feel for all. The College consists of two campuses, the James Kerney Campus (JKC) in the capital city of Trenton, NJ and a larger 292-acre suburban campus just six miles north of Trenton.

As part of the comprehensive and valuable benefits package, the College offers credit course tuition waivers for employees, spouses and dependents. This allows for employees and their families to take advantage of earning a higher education degree without the high cost. The College offers students 69 Degree Program Options and 35 Credit Certificates from which to choose.

JOB DUTIES

• Facilitating small group discussions, lecturing, demonstrating, and using audiovisual aids and other materials to supplement presentations.
• Provide academic, social and recreational advisement to promote a more enriching academic experience.
• Prepares individual personal and academic objectives for assigned participants and outline for course of study following curriculum guidelines or requirements.
• Develops curriculum and manages classroom activities.
• Assists students with computer-assisted instructions.
• Maintains attendance records.
• Other related duties such as advising student activities or organizations, academic advisement and counseling.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Actively recruits students by distributing and collecting program applications; ensures that prospective participants are eligible as stipulated by program regulations.
• Uses interviews, transcripts, report cards, and tests to identify individuals from disadvantaged backgrounds who have the potential to succeed in higher education.
• Conducts follow-up interviews with counselees to determine if their needs have been met.
• Plans trips and activities to expose students to colleges/universities and to provide cultural enrichment.
• Provides guidance to new program counselors.
• Assists in the development of flyers, newsletters, and/or brochures.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• None

WORKING CONDITIONS

ADA AND OTHER REQUIREMENTS

Positions in this class typically require ability to use a key board, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Required Qualifications

REQUIRED QUALIFICATIONS

• Bachelor’s degree from an accredited institution in related field.
• Two (2) years’ of experience in student support or working with a youth program.
• Experience using MS Office.

Preferred Qualifications, Knowledge and Skills

PREFERRED QUALIFICATIONS

• Master’s degree from an accredited institution in related field.

KNOWLEDGE, SKILLS & ABILITIES

• Strong interpersonal skills focusing on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control, remains open to others' ideas, and tries new things.
• Can provide sound judgment and displays willingness to make decisions; supports and explains reasoning for decisions; includes appropriate people in decision-making process, and makes timely decisions.
• Ability to follow policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values, and respects diversity.
• Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives, and develops realistic action plans.
• Can identify and resolve problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in-group problem solving situations, and uses reason even when dealing with emotional topics.

Core Competencies

CORE COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:

Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Building Partnerships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.

Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

Formal Presentation: Presenting ideas effectively to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.

Diversity & Inclusion: Working with situations involving different cultures/languages and responding to the ambiguity of unexpected/unfamiliar approaches.

Customer Service: Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance, and meets commitments.

Contributing to Team Success: Actively participating as a member of a team to move the team toward the completion of goals.

Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.