Colby-Sawyer College is a comprehensive liberal arts-based institution located in the scenic Lake Sunapee area of New Hampshire. We have friendly people, beautiful nature, and small-town amenities and shops. We are located about 35 minutes south of Dartmouth College and just 1 hour 30 minutes from Boston. For more information see Lake Sunapee Region Chamber of Commerce, NH .

We strive to always be a people-first organization. We are passionate about building and sustaining an inclusive and equitable working environment for all employees. If you are looking for a place where you will feel welcome and that you belong, Colby-Sawyer College is that place.

Colby-Sawyer is especially interested in candidates who can contribute to the diversity and excellence of the institution. Applicants are encouraged to share what they can offer and how they can help us to achieve and maintain these values in their cover letter.

Interested candidates may also visit Human Resources in Colgate Hall Room 230, Monday through Friday from 8am - 5pm, to alternatively complete a paper application.

Review of candidates will begin immediately and continue until the position is filled.

Colby-Sawyer College is committed to maintaining a diverse workforce and an inclusive work environment which celebrates multiple perspectives. Under institutional policy, as well as under state and federal law (including Title IX of the Education Amendments of 1972 and the Age Discrimination Act), Colby-Sawyer College does not discriminate in its hiring or employment practices or its admission practices on the basis of race or ethnicity; color; national origin; religion; age; mental or physical disability; parental, family or marital status; veteran status; or sex (including pregnancy or related conditions, sexual orientation, genetic information, gender identity or gender expression). Further, Colby-Sawyer College prohibits sex discrimination in any education program or activity that it operates.

The college recognizes that harassment related to an individual's sex, sexual orientation, gender identity, or gender expression can occur in conjunction with misconduct related to an individual's race, color, ethnicity, national origin, religion, age, or disability. Targeting individuals on the basis of these characteristics is also a violation of the college policy. Under these circumstances, the college will coordinate the investigation and resolution efforts outlined in the college’s Sex-based Discrimination and Sex-based Harassment Policy and Grievance Procedures as well as the Code of Community Responsibility (for students) and Employee Handbook (for employees), to address harassment related to the targeted individual's sex, sexual orientation, gender identity, or gender expression together with the conduct related to the targeted individual’s race, color, ethnicity, national origin, religion, age or disability.

The Financial Services Administrator ac curately and effectively performs a full range of Financial Services duties in a student-centered office combined with Financial Aid. This position provides thorough information to students and their families about the cost of education and financing aid that are available to make a private college education affordable.

Responsibilities

• Provide high quality, student-centered service support to the Financial Aid and Financial Services offices through telephone, email, daily mail processing and related office tasks.
• Counsel and advising prospective and current students on the phone and in person regarding the financial aid process, financing options and student account information.
• Work collaboratively with the Bursar and Financial Aid staff as a liaison between students and the college to ensure data integrity.
• Effectively manage multiple projects and tasks simultaneously, ensuring timely and accurate support for students.
• Maintain a high level of attention to detail to ensure compliance with financial aid regulations and policies.
• Utilize strong problem-solving and critical thinking skills to resolve complex student financial aid issues.
• Responsible for the processing of loan certifications, state grants and outside scholarships.
• Collect and process necessary forms for tax verification, student loan counseling and disbursing college aid.
• Acts as the Tuition Exchange Liaison Officer (TELO) in processing tuition exchange applications and maintaining records.
• Serves as Co-School Certifying Official for our Veterans and Dependents.

• Bachelor’s degree (or equivalent combination of education and experience) is preferred; a high school diploma is required.
• Adherence to a high level of confidentiality.
• Excellent organizational skills.
• Demonstrated strong customer service skills.
• Accuracy with numbers and basic math skills.
• Proficiency with office computer technologies, particular relational databases.
• Ability to communicate effectively in writing and verbally with perspective students and their families, guidance counselors, Colby-Sawyer College students/faculty/staff/alumni and others.