MCAULEY VILLAGE RECEPTION DESK AND SECURITY POSITION

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• This is primarily a third-shift (overnight) position. The typical work schedule will be 12 AM - 8 AM.
• Engage with residents, guests, and employees respectfully
• Provide information and, when necessary, provide request materials.
• Professionally answer the phone and direct callers as needed.
• Other office tasks as assigned.
• Occasional request to assist at events held at McAuley Village for the families.

A partial listing of required actions:

• Follow the procedure to document guests' arrival and exit times.
• Conduct tasks assigned by office staff, including but not limited to record keeping, preparing letters for mailing, and organizing the office.
• Consistently review video surveillance of the inside and outside of the building, including the parking lot, and create incident clips when requested.
• Exercise good judgment and adhere to training received when addressing urgent situations.
• Follow emergency protocols for all situations requiring police, fire, and other urgent situations.
• Review guest's registry and noteworthy information with the person starting the next shift.
• Submit a daily shift report at the end of the shift, including the checklist completed at walk-throughs.
• Walk through the building at the start and end of each shift to complete the required checklist. Implement the next step on issues noted.
• Maintain the office space and reception area in professional order.

REQUIRED QUALIFICATIONS, KNOWLEDGE, SKILLS AND ABILITIES:

• High School Degree
• Background Check Required
• Bilingual - Spanish speaking preference
• The ability and willingness to support the spirit of Mercy as outlined in the mission of The McAuley Corporation.
• Interpersonal skills that support effective decision-making, reflective listening, and conflict resolution.
• Must function effectively in a team environment and work cooperatively with others
• Be able to Lift 40 pounds.

The above statements describe the general nature and level of work required of this position. This is not meant to be an exhaustive list of all responsibilities, duties, skills, and abilities required.

About Us

McAuley Ministries is a nonprofit organization sponsored by the Sisters of Mercy. We provide food, clothing, shelter, social services, emotional support, and guidance to the most vulnerable in our community. While we minister to the immediate needs of those who seek our help, we advocate for changes that better serve the needs of those we serve and aim to create a caring community where people can connect. We always strive to treat everyone with respect and dignity, build the self-esteem of those we serve, and encourage their self-sufficiency.

McAuley Ministries supports this mission with three primary programs, over two dozen services, and 47 years of experience meeting the life challenges of low-income, BIPOC (Black, Indigenous and People of Color), homeless, and near-homeless individuals and families in Rhode Island. Since 1990, the McAuley Village supportive transitional housing program has transitioned 1,000 women and families to independence through employment, mental health, education, and childcare services. McAuley House has provided over 2 million meals and over $1.2 million in financial assistance since its opening in 1975. For over 25 years, The Warde-robe thrift store in Central Falls has been a lifeline, offering gently used clothing and household goods to 600+ people each year. Learn more about McAuley Ministries at www.mcauleyri.org.

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Expected hours: 24 – 32 per week

Schedule:

• 8 hour shift
• Monday to Friday
• Night shift
• Overnight shift
• Weekends as needed

Application Question(s):

• Are you willing to to work an overnight schedule, 12 AM - 8 AM?

Language:

• Spanish (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Required)

Ability to Commute:

• Providence, RI 02907 (Required)

Work Location: In person