About Unity:
At Unity Environmental University we are on a mission to make environmental education accessible and affordable to all. Our unique model combines a functional hierarchy and project-based structure through our four Sustainable Education Business Units (SEBUs) to promote collaboration and innovation (Distance Education, Sustainable Ventures, Hybrid Learning and the Technical Institute for Environmental Professions). We prioritize our students' needs above all else, offering a variety of modalities, including hybrid, in-person, hyflex, and online. Our innovative and inclusive culture prepares students to tackle real-world challenges and cultivate the next generation of environmental professionals and leaders who can make a positive impact on our world.

Our Mission:
We are dedicated to delivering quality education and experiences that produce outstanding environmentally competent professionals and inspire individuals from all walks of life to steward sustainable ecosystems.

The Opportunity:
The Assistant/Associate Director of Financial Aid ensures that the data processed through financial aid is done with integrity, efficiency, and accuracy. This position assists with the appropriate delivery of financial assistance - federal, state, and institutional-to qualified students, and the proper billing and accounting of student receipts for tuition, fees, and repayment.

The Assistant/Associate Director of Financial Aid works with the Financial Aid team to provide excellent service to students and their families through clear and consistent communication. In addition, the Assistant/Associate Director of Financial Aid assists the Director in implementing new processes and efficiencies and works with other units to provide support with a student-first mentality, while following adopted communication channels with various internal and external constituents with a strong focus on institutional priorities.

Day to day responsibilities:

• Assist with the financial aid program and student account functions.
• Assist with developing, implementing, and maintaining policies and procedures for all Financial Aid functions.
• Assists with determining students' eligibility for assistance and coordinates the disbursement of funds with the Director.
• Counsel students and their families regarding availability of financial assistance and eligibility.
• Disseminate information to students, staff, and faculty regarding financial aid.
• Provide support to admissions through presentations to prospective students and families as well as individual counseling.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. These responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Serve as one of the database authorities for multiple campus information systems, including but not limited to Institutionally adopted financial aid system and the student information system.
• Develop and run reports to distribute and assign work to Financial Aid specialists.
• Ensure that all business processes are documented and current. Implement and modify processes to enhance attainment of goals, increase integration, and maximize efficiency.
• Assure that all information is processed according to established time frame standards.
• Review all constituent processes and alert the Director when they are not within policies established by the Institution.
• Review segmented communication plans in the system and suggest / create processes for updating and augmenting the plans as needed.
• Periodically review training and professional development needs of staff.
• Work directly with staff and Director for the attainment of Key Performance Indicators (KPIs).
• Assist with the delivery of quality, constituent-oriented services to ensure development and implementation of efficient, effective, and integrated policies, procedures, and systems.
• Pro-actively communicate challenges, successes, and failures with leadership.
• Other duties as assigned.

Do you have the skills?

• Personal commitment to the environmental focus and mission of the Institution.
• Bachelor’s Degree. Master’s degree preferred.
• 3 -5 years of experience
• Strong critical thinking and data analysis skills.
• Ability to work in a continually-changing environment, to take the initiative to determine best practices, and to implement change.
• Supervisory experience.
• Budget management skills.
• The ability to assimilate and interpret complex data, and sensitivity to issues related to recruitment and retention of a diverse student body.
• Strong communication skills.
• Must have strong organizational and management skills.
• Ability to efficiently operate a personal computer and associated software (Outlook, Word, Excel, etc.)
• Ability to communicate effectively and appropriately.
• Ability to maintain confidentiality of records and information.
• Ability to interact in an effective and appropriate manner with diverse populations, the Unity Environmental University community and the public.
• Ability to maintain files accurately, in paper and electronically.
• Ability to handle multiple tasks while maintaining quality outputs.
• Ability to effectively supervise staff.
• Ability to effectively manage student information systems.
• Ability to plan project outcomes and give attention to detail.
• Ability to develop and implement operating policies and procedures.
• Ability to function effectively within a matrix organizational structure, maintaining open lines of communication while being discreet, courteous and well poised.

Are you contemplating the job but uncertain if you should apply? We encourage you to reach out to us regardless. At our company, we acknowledge that not everyone begins their professional journey with equal advantages, opportunities, or privileges. Therefore, we value your unique skills and experiences. Take a chance and submit your application; you may be precisely the individual we're searching for!

Location: Pineland Farms, New Gloucester, Maine
Just a half hour from Portland, Unity Environmental University Headquarters, Unity Environmental University Distance Education, The Technical School for Environmental Professions, and the School of Environmental Business & Sustainable Ventures are based at the Pineland Farms campus. The facilities are within easy access to one of the fastest-growing cities for startups in the country.

Work Schedule:
Work hours are specific to the requirements of this position and can include days, evenings, weekends. Working extended hours may be required as needed and Unity Environmental University employees must be flexible and cooperative in fulfilling their responsibilities while meeting the Universities needs.

Although at Unity Environmental University Enterprise employees are generally scheduled to work at their base location, there are times when travel is necessary and employees are required from time to time to attend events, meetings or work temporary assignment at any Unity Environmental University location.