Job Description

Harris-Stowe State University is a historically Black institution (HBCU) in the heart of vibrant mid-town St. Louis, Missouri. Harris-Stowe’s beautiful campus is minutes from the renowned Gateway Arch, St. Louis Zoo, St. Louis Art and History Museums, Forest Park, and other cultural and educational institutions. Harris-Stowe’s diverse faculty and staff provide a wide range of academic programs to one of the most culturally diverse student bodies in the St. Louis region.

Job Summary

Receive and account for all monies received by the university and maintain student accounts. Provide customer service to students and staff. Occasional evenings and weekends are required. 

Essential Functions

• Receive, record, and issue receipts for all incoming funds and balance receipts to accounting records in an accurate and timely manner. Count and reconcile cash receipts and prepare bank deposits. 
• Input student account transactions including bookstore charges, housing damages, invoices, financial aid refunds, and third-party billings. Issue third-party invoices by the end of the tuition refund period. 
• Prepare and issue sponsor (third party) billings and other accounts receivable invoices. Maintain an accurate summary of third-party sponsored balances. 
• Communicate issues or concerns that may require Supervisor/Manager attention. 
• Issue notices to students on amounts due per the CX Jenzabar systems by email, and/or phone. Record comments on student accounts to establish history. Respond or follow up by email (preferred) within 24-48 hours of initial contact. 
• Process payment of refunds of tuition, fees, and financial aid. 
• Prepare and maintain student delinquent files. 
• Assist students and answer questions concerning their accounts. 
• Provide backup support to office operations and Accounting. 
• Perform other duties as assigned. 

Minimum Education and Experience

• High School Diploma or GED+ some college credits: Associate's Degree preferred. 
• At least two years of prior accounting experience preferably in accounts receivable 
• Cash handling experience required 
• Working knowledge of MS Office software: including MS Excel, Work, and Outlook 
• Prefer experience with ERP system and higher education 

Knowledge, Skills, and Abilities

• Good communication skills and ability to deal effectively with the public 
• Strong analytical and problem-solving 
• Detailed oriented and the ability to multi-task 
• Self-motivated 
• Ability to meet deadlines 
• Sensitive to student and staff needs 
• Ability to concentrate on details of projects during numerous interruptions by telephone calls or walk-in inquirers 

Physical Requirements

• Moderate physical activity. May require physical effort including lifting to 25 pounds and some extended periods of standing or walking 
• No or very limited exposure to physical risk 
• Work is normally performed in a typical interior/office work environment 

 

"Please No Phone Calls"

Due to the large number of applications submitted and the high volume of applicant inquiries we receive regarding the status of applications, we are unable to accept phone calls or walk-in inquiries regarding applicant status. Only those candidates selected for interviews will be contacted.

EOE Statement

Harris-Stowe State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.

The above statements are intended to describe the general nature and level of work being performed and assigned for this position.  This is not an exhaustive list, nor is it limited to all duties and responsibilities associated with the position.  HSSU management reserves the right to amend and change the responsibilities to meet business and organizational needs as necessary.

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